At Best Host, we understand that booking a resort or farmhouse is about more than finding a room. It’s about escaping the everyday, immersing yourself in nature, and creating lasting memories. And that means trusting us with your personal information. We take that trust seriously, and this Privacy Policy outlines how we collect, use, and protect your data.

What information do we collect?

• Booking information: Name, email address, phone number, arrival and departure dates, number of guests, and any special requests.

• Payment information: Credit card details, banking information (for direct booking options).

How do we use your information?

• To process bookings: We need your information to confirm your reservation, send you booking details, and manage your stay.

• To personalize your experience: We may use your browsing information and preferences to recommend resorts and farmhouses that you’ll love.

• To improve our services: We analyze website usage and feedback to improve our booking platform and provide a better customer experience.

• To send you occasional communications: We may send you emails about special offers, promotions, and news about our resorts and farmhouses. You can always opt-out of these communications.

• For legal and compliance purposes: We may be required to disclose your information to comply with laws and regulations, or to respond to legal requests.

Who do we share your information with?

• Third-party booking platforms: We may share your information with booking platforms to confirm and manage your reservation.

• Payment processors: We use secure payment processors to process your financial information.

• Service providers: We may share your information with trusted service providers who help us operate our website and provide you with a better booking experience.

• Law enforcement or regulatory agencies: We may disclose your information if required by law.

How do we protect your information?

We use industry-standard security measures, including encryption and firewalls, to protect your information from unauthorized access, disclosure, alteration, or destruction. We also take steps to ensure that our service providers have appropriate security measures in place.

Your rights over your information

You have the right to:

• Access your personal information.

• Request that we correct inaccurate or incomplete information.

• Delete your personal information.

• Opt-out of receiving marketing communications.

• Withdraw your consent to any processing of your personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website, so please check back regularly.

Thank you for choosing Best Host for your next escape. We look forward to welcoming you and protecting your privacy every step of the way.